Question 1

Why isn't my business showing up on Google Maps?

Accepted Answer

Usually one of four things, and they're all checkable in about ten minutes. The profile isn't verified. It's verified but the primary category is wrong, so Google files you under the wrong kind of business. The service area or address conflicts with what other sites say about you. Or the profile is fine and you're simply further from the searcher than the three businesses Google picked. The first three are fixable. The fourth isn't, by anyone.

Question 2

What actually decides where a Google Business Profile shows up?

Accepted Answer

Google says relevance, distance, and prominence, in that order, and only two of those are yours to move. Relevance is whether your categories, services, and description match what someone typed. Prominence is how much the rest of the web, reviews included, suggests you're a real and established business. Distance is where the searcher is standing when they search, and nobody sells a fix for that. Setup work lives entirely in relevance.

Question 3

Can't I just fill this out myself? It's free.

Accepted Answer

You can, and if you've got a slow week it's a reasonable way to spend it. What most people actually do is set it up in an afternoon during a busy month, type three words into each service, skip the Q&As, and never come back. The fields aren't hard. Knowing which primary category your competitors are ranking under, and writing eight service entries that read like a person wrote them, is the part that takes a day rather than an hour.

Question 4

My profile already exists and I've put work into it. Do you wipe it?

Accepted Answer

No. Nothing gets deleted and nothing gets replaced wholesale. We document what's there first, so you have a record of where you started, then work through it field by field and change what's actually wrong or missing. Your photos, your reviews, your history all stay exactly where they are. If you disagree with a category recommendation, we talk about it before it goes in rather than after.

Question 5

How long does this take?

Accepted Answer

Five business days, measured from when we have manager access and your real service list, hours, and service area. Not from checkout. That's deliberate: the clock is in your hands at the start, and it means a slow week on your end doesn't quietly become a late delivery on ours. Most of the five days is research and writing, not data entry.

Question 6

Will this get me into the Map Pack?

Accepted Answer

We can't promise that, and we'd be careful with anyone who does. Google decides placement on signals nobody fully controls, and one of the three is literally how close the searcher happens to be standing. What we can promise is the part that's actually in your hands: a profile that's complete, accurate, and set up the way a finished one looks. If you're a long way outside the area you're trying to reach, this package won't fix that, and we'd rather say so before you pay.

Question 7

What do you need from me?

Accepted Answer

Manager access to the Business Profile, which you grant and can remove whenever you like. That's not access to your Google account or your email, just the profile. Beyond that, your real service list, your hours, and the area you actually cover. If you'd rather not grant access at all, we can still write and recommend everything and hand it over for you to enter, it just takes you an evening.

Question 8

How is this different from the review software everyone's selling?

Accepted Answer

Review software is a subscription that sends the asking for you, and it stops the month you stop paying. This is a one-time setup that leaves you with a permanent review link, a branded QR code, and two templates written to follow Google's rules on how you're allowed to ask. No monthly fee and nothing to cancel. If you'd rather have software doing the asking, buy the software, but you'd still want the profile underneath it set up properly first.

Question 9

Why $500, and what if I need more than this?

Accepted Answer

$500 flat, paid in full before work starts, for one business and one profile. It's priced as a finished piece of work rather than an hourly rate so you know the number before you commit. If it turns out the profile is only part of the problem, we'll say so rather than sell you a second package. Website work is separate and starts at $1,800 for a single page. Monthly help with posts and review responses is Ongoing Care at $450 a month, and it's a separate decision you make later.

Question 10

Do I own it after you build it?

Accepted Answer

Yes, all of it, on delivery. Source code, design files, content, images, domains, and any accounts or automations built as part of the work. Everything gets built inside platforms you already own and control, under your logins, not inside a Seal & Co. product. There's no buyout, no license fee, and nothing that expires if we stop working together. If you want to bring it in-house or hand it to someone else next year, you take the whole thing and nothing breaks. Worth asking anyone you're considering, because most agencies build you into their software and that's a retention plan rather than an asset.

A profile that is actually finished, and a simple way to ask for reviews.

Most profiles are half done, and asking for reviews is awkward.

Everything in the package, in full.

How it runs.

Eligibility and access

Research and configuration

Completion summary and handoff

Where the line sits.

Before you pay.

Get the profile finished properly, once.